You can track the status of your order by logging into your account here.
If you did not have an account when you placed your order, you may create an account now by clicking here. Use the same email address that you used to place your order.
You should receive an email with your tracking number once your KNOW Better products have shipped.
Please be take note of our shipping guidelines:
USPS Priority Mail – Typically 2-3 Days
USPS Parcel Select – Typically 3-8 Day (Shelf Stable Products Only)
FedEx 2-Day Air – Two BUSINESS Days
FedEx Standard Overnight – One BUSINESS Day
Order Day / Shipping Day
Monday by 12 PM ET= Tuesday
Tuesday by 12 PM ET = Wednesday
Wednesday, Thursday & Friday, by 12 PM ET = Depending on transit time your shipment may be delayed until Monday or Tuesday.
Saturday & Sunday = Monday or Tuesday
We KNOW you want your KNOW Better Foods as fast as possible! During peak sales days your order processing time may be delayed.
Please check on your order status by logging into your account or email firstname.lastname@example.org your questions.